Call Us: 
City of Kelowna Selects Federal Engineering for Dispatch Systems Migration Support
FAIRFAX, VIRGINIA, December 1, 2025 – The City of Kelowna Fire Department (KFD), in British Columbia, Canada has selected Federal Engineering, Inc. (FE) to serve as their consultant for migration to a new Computer Aided Dispatch (CAD) and Records Management System (RMS) solution.
“Kelowna is rapidly evolving and becoming a more urban and dynamic region. The city is the sixth largest in British Columbia and has one of the fastest growing metropolitan areas in the country. To continue to meet the public safety needs of our growing City, we have employed FE to assist with the replacement of our end-of-life CAD and RMS. The new solution will be compatible with the City’s current NG9-1-1 project, which is also being conducted by Federal Engineering,” explained Mr. Jason Bedell, Assistant Fire Chief with the Kelowna Fire Department.
The project will consist of 3 phases to be completed over a year:
- Phase 1: Needs Assessment and RMS RFP Development
- Phase 2: Procurement Support
- Phase 3: Implementation Oversight”
Mr. Donald Nagle, Vice President at Federal Engineering, Inc., said: “FE has assisted many government agencies across North America in successfully replacing their CAD, RMS, and mobile data systems. Our consultants are former technologists, dispatchers, dispatch center managers, and first responders, who appreciate the need to stay current with new technologies in public safety software systems. FE helps our clients implement cost-effective systems that can be implemented with minimal risk. FE has the breadth of experience to effectively complete these types of projects on time and on budget. We understand the unique aspects of operations in Canada. The combined background of FE’s Canadian and US subject matter experts brings the industry knowledge and experience to satisfy the needs of the Kelowna Fire Department.”
Federal Engineering is a leading, nationwide firm providing analysis, design, procurement, implementation, and operations support for PSAPs, EOCs, ECCs, and RTCCs. FE subject matter experts have decades of experience in all relevant technologies, including 9-1-1, NG9-1-1, GIS, CAD, RMS, MDS, and JMS systems. These services complement FE’s wide range of public safety and public service communications consulting services. FE’s cybersecurity practice helps our clients defend against today’s complex and ever-changing threat landscape. FE personnel also serve as trusted advisors assisting clients to assess services such as AI integration, governance, and operational usage and FirstNet® as well as the impacts of new technologies on their current and future plans. Since 1983, FE has completed thousands of communications projects in all 50 states for numerous state, local, and federal government clients as well as Canadian clients.
In addition to its public sector work, Federal Engineering provides design and implementation support services for voice, data, and video networks used in the transportation, utilities, finance, education, and computer services industries. FE’s certified independence delivers objective, unbiased consulting services to our clients that are not influenced by any technology, product, vendor, or approach.